This item ships directly from the manufacturer. Rolling state stay-in-place orders may increase the delivery time of this item beyond what is listed. You will receive an email when your item has shipped. Your credit card will not be charged until the item has shipped, (your card issuer may show a pending charge). We thank you for your patience and are grateful for your patronage.Your family's initial, the names of your family members, and qualities that define what a family is: love, dedication, affection, laughter, hope, strength, unity, growth. Together they make a strong statement of what your family values. Specify last name (up to 25 characters) and first names (up to 50 characters in all) and allow 2-3 weeks. Framed in black MDF under Plexiglas®, ready to hang. 11" x 14". Made in USA. No rush delivery or gift box. Item can only be shipped within the Continental US.