Click on your question below and jump straight to the answer. If you don't find the answer you need or continue to have trouble,
please contact us.
First time at the Signals Web site?
This is my first time at the site, how do I use it?
What are your shipping rates and return policies?
Why should I sign up for an account?
Do you provide an RSS feed?
Shopping and Checkout Questions
How do I shop on this site?
What is Express Ordering?
How do I change quantities?
What credit cards do you accept?
Can you bill me and send my gift to a different address (gift)?
Can I include a Gift Card if my order is sent to another person?
Is Gift-Bagging available?
Can I ship a single order to multiple addresses?
How do you handle orders outside the USA?
What are your shipping rates and return policies?
Can I redeem coupons online?
Can I purchase or redeem gift certificates online?
Security and Privacy Questions
I'm worried about credit card fraud. Is this site secure?
What if I don't want to pay by credit card?
What is your privacy policy?
How do I unsubscribe from your e-mail list?
Delivery Questions and Price Guarantee
What are your shipping rates?
What is the general delivery process?
How do you deliver large or heavy items?
What is the charge for Rush or Overnight air delivery?
Do you deliver to Canada, other Foreign Countries?
How do you handle orders outside the USA?
What is "White Glove" Service?
Giving a Gift?
What is your return policy?
What is your satisfaction guarantee?
What is your price guarantee?
Signals New Account Setup Questions
What are Signals "accounts" for?
How do I sign up for an account?
Is my credit information kept in my account?
What if I don't want my information stored (don't want an account)?
Trouble with your Signals Account?
I've ordered from you before, why can't I log in?
I set up an account previously, but I can't remember my password
My e-mail address has changed, what do I do?
When I try to enter my e-mail address, it tells me "User does not exist"
I keep getting "The password you supplied is incorrect" when it is the same password I used to sign up with!
Can I just bypass this and get on with my order?
Site trouble? (and misc. questions)
I'm having trouble placing an order, what's the problem?
What are cookies?
What browsers work best with this site?
Whom do I contact if I'm still having trouble?
Who put this site together?